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UMass Boston

WISER Help for Students

WISER allows UMass Boston students to search and register for classes, add/drop, view billing information, access grades, and more. All help documentation and videos are now located in our 

Knowledge Base Topics

Click a heading to expand the topic and go directly to a specific help article or video.

 

Enrollment


  • Open enrollment dates can be found in WISER by clicking on the Enrollment Dates icon.


  • Before add drop, the swap feature will drop the course, after add/drop the swap feature will process a withdraw/add. Visit the academic calendar for in semester deadline information.


  • 100% refunds processed up until the drop deadline. After the add/drop deadline a drop will result in a withdrawal. Visit the academic calendar for in semester deadline information.


  • Not all professors use permission numbers. If you have written permission to enroll in a course you can forward it along with your student info and course details to the Registrar's office.

  • program fee form
    Each degree-seeking graduate student is required to maintain continuous registration until the degree that the student is seeking has been formally awarded. If a graduate student does not register for course, thesis, or dissertation credits during any semester, the student must pay a Register for Program Fee Course to maintain continuous registration. After add/drop you will have to use the program fee to enroll in the course.

Finance and Financial Aid

My Academics


  • For more information, please visit the University Advising Center page.


  • All students must apply for graduation in order to have their record reviewed for degree conferral. Undergraduates need to have a minimum of 90 credits and be on track to complete all academic requirements by the date selected. Graduates need to be on track to complete all academic requirements, including practicums and thesis/dissertation defense/binding by the date selected.


  • Email the Registrar's office if you have questions about enrollment verification.


  • Course history shows all courses completed, transferred in and in progress courses.


  • Name/Address Change form must be submitted before your degree date.

My Schedule

  •  (Taking continuing education courses may affect your bill.)

  •  (There are links in WISER to email yourself a pdf of your schedule.)

  •  (This link goes to another website.)

Advisors, Holds & Grades

  •  This is useful if you have applied to or taken courses at our Dartmouth or Lowell campus. Holds from UMass Dartmouth or UMass Lowell do not affect your UMass Boston account and vice versa.

  • Check Your Immunization Status [PDF]

  •  You will need to meet with your advisor every semester before you can register for classes.

  •  The student manages passwords for their additional users; passwords cannot be changed or retrieved by the IT Service Desk. Please make sure additional users keep their credentials in a safe place and review our FERPA guidelines.

  • You will need to confirm your emergency contact and address information before you can register for courses.

  •  Past Due balance holds will prevent you from viewing your grades.

  •  We have positive and negative service indicators, always expand details to learn more about your holds.

  • View Your Mid-Term Progress Reports [PDF]

For Undergraduate Students Only


  • Pass/fail is for undergraduate students only. More on the policy is available at the Registrar's office page.


  • You can make changes up until the pass/fail deadline. Visit the academic calendar for in semester deadline information.


  • If your application requires a personal statement, please make sure you have all attachments ready before you start the form.


  • You should save a copy of your degree audit each semester after you set your schedule.

For Non-Degree Students Only

Satisfactory Academic Progress


  • A walkthrough on how to submit your SAP appeal online from start to finish.


  • This video shows you how to access the SAP appeal through WISER


  • This video shows you how to complete the appeal and submit supporting documentation.


  • This video shows you how to upload your academic plan once it has been completed through DocuSign


  • This video shows you how to make sure your SAP appeal is complete and how to submit the appeal for review.


  • This video is to show you what to do if additional information or documentation has been requested after you have submitted your appeal.

Inclusive Identity

Live Chat Support

Live chat support for WISER is available in the .

 
Information Technology Services
Healey Library, 3rd Floor
 617.287.5220
 ITServiceDesk@umb.edu